Your rights as a Health Consumer

Everyone using a health or disability service has the protection of a Code of Rights.

Your rights as a consumer include:

Respect

Fair Treatment

Dignity & Indepdendance

Proper Standards

Communication

Information

Its your decision

Support

Teaching & Research

Complaints

For more information about your health and disability rights and advice about how to resolve complaints or lodge a complaint about a service you are unhappy about, visit www.hdc.org.nz. To speak to the HDC about a concern or for advice about making a health or disability service complaint, phone 0800 112 233